Returns - Returns Policy


We go to great lengths to vividly explain our products and how to use them.

We also have a section called What Products Should I Get For My Situation where we provide possible scenarios to help you to decide what you need, what to expect from the products, and how long you should expect to use them. We do all of this so you can make correct and well informed shopping decisions so that returns can be avoided.

We also go to great time and expense to write up and print handouts which come with the items you ordered so that you'll be able to get the most of your products.

We also cannot control customer usage of the products, its possible that they were not used correctly, or even if they were used at all, or if the cat is living in a less than ideal environment full of chaos and stress.

If your cat(s) are not spayed or neutered and the products may not work. If a cat has not been altered and is spraying or peeing the cat is responding to hormones and nature, it cannot be expected that any product can work in these cases. See our stand on Spay and Neuter