If you use Gmail to receive the Cat Faeries newsletter, you should know Google is rolling out new features to their email service and they’ll be automatically filtering your past and future email messages. The Cat Faeries email newsletter will be categorized as “Promotions” and placed in a separate inbox.
This may also happen to other emails from Cat Faeries, for example the emailed confirmation when you place an order or when we reply to a question you’ve asked us.
This means you won’t see the Cat Faeries newsletter in your Primary inbox unless you change how the Gmail service handles our emails. Annoying yes! But fortunately, making the change is pretty easy.
There will be five new inboxes – Primary, Social, Promotions, Updates and Forums. If you haven’t seen these changes yet, they will be coming soon.
If your Gmail inbox has been changed, open the Promotions tab and drag a Cat Faeries newsletter to the Primary tab. A small brown pop-up will appear at the top of the page. Where it says “Do this for future messages from firstname.lastname@example.org?” click “Yes.”
If you want to go back to having all your emails appear in one inbox (so you don’t have to check five of them), click on “Settings” in the upper right corner, then click on “Configure Inbox.” Unselect all categories but Primary and save your changes. You’ll have one inbox with all your email messages again.
We hope this has been helpful to you. We love staying in touch!
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